Radiant Looks Beauty Studio Privacy Policy

This Privacy Policy describes how Radiant Looks Beauty Studio collects, uses, and discloses your personal information when you visit or use our online platform or services. We are committed to protecting your privacy and handling your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect information you provide directly to us. This includes information you submit when you book an appointment, sign up for a newsletter, fill out a form, participate in a survey, or otherwise interact with our site. The types of information we may collect include your name, contact details (like a phone number or email address), and any other information you choose to provide, such as preferences or comments related to our services like haircuts, styling, coloring, facials, manicures, waxing, and makeup.

We also automatically collect certain information about your device and your usage of our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical data. We collect this information using cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our site and services.
To process and manage your appointments and service requests.
To communicate with you, respond to your inquiries, and provide customer support.
To send you information, updates, and promotional materials about our services, subject to your preferences and applicable law.
To improve our site, services, and offerings, such as analyzing usage trends and site performance.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with legal obligations and enforce our policies.

Legal Basis for Processing (where GDPR applies)

We process your personal information based on several legal grounds:

Your consent: Where you have given us clear consent for specific processing purposes (e.g., sending marketing communications). You can withdraw your consent at any time.
Performance of a contract: Where processing is necessary to fulfill a contract with you (e.g., managing your service booking).
Legal obligation: Where processing is necessary to comply with a legal obligation (e.g., tax or accounting requirements).
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, marketing to existing customers).

Sharing Your Information

We may share your personal information with third parties in certain circumstances:

Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as appointment scheduling platforms, payment processors, and analytics providers. These parties are authorized to use your personal information only as necessary to provide these services to us.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: Information may be disclosed or transferred to a potential or actual buyer in connection with a merger, acquisition, or sale of all or a portion of our assets.
With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of data and the purpose for which it is processed.

Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

The right to access: You have the right to request a copy of the personal information we hold about you.
The right to rectification: You have the right to ask us to correct information you believe is inaccurate or incomplete.
The right to erasure: You have the right to ask us to delete your personal information under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by writing to us at:

Radiant Looks Beauty Studio
101
2nd Floor, Linking Road,
Bandra West,
Mumbai, Maharashtra, 400050
India